Create a contact in Front when a new contact is added in Intercom

What each client fills in

Nothing. It needs only the accounts it connects to.

The accounts it needs

Each is the client’s own, stored encrypted and never copied between clients. Until one is added the client’s checklist shows it, and nothing runs.

• 

  In the client’s Intercom: Settings → Integrations → Developer Hub → New app (for their own workspace, no review) → Authentication → copy the access token. The conversation trigger needs the app to be allowed to read conversations.

• Front

  In the client’s Front: Settings → Developers → API tokens → Create API token with the Shared resources namespace and the Read and Write permissions (Write for the contact step, Read for the triggers, which list events).

After you install it

It lands switched off. The client’s checklist holds exactly this:

1. Connect the client’s Intercom, for “A new contact is added”
2. Connect the client’s Front, for “Create a contact”