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About

A small business’s tools and its automation, built as one product.

Thrum has forms, an inbox, a CRM, booking, email and payments built in, with the workflows between them and a portal the client signs in to.

Thrum opens soon. Sign up now and you’ll be among the first in.

Why it exists

Small businesses lose work in the gaps between tools.

A typical small business runs on a form tool, a CRM, a booking app, an email tool and a payment link, held together by an automation tool. Each join is a place it can break, often without a sound.

The first person to notice is usually a customer who never heard back.

We think the business and its automation belong together, so every customer has one record and you hear about a quiet workflow before your client does.

Who it’s for

Agencies, freelancers and small-business owners.

  • Automation freelancers and agencies

    You run the forms, follow-ups and reporting for several small businesses. Each one gets a workspace and a portal of its own. For agencies
  • Owners who run their own

    A practice, a studio or a trade business that wants its enquiries, bookings and follow-ups in one place. For your business
  • The businesses behind them

    Plumbers, dental and vet practices, letting agents: the kind of business where a slow reply is a lost job. See an example

How we work with you

Straight terms, in the open.

Every account starts on a 14-day trial with no card. There is no free plan to outgrow, and the pricing page shows the same prices and limits the product bills by.

Modules still in beta carry a small tag. The roadmap shows what is built, what is in beta and what comes next, and the changelog dates every release.

What it holds to

Four rules the product keeps.

  • Your client sees your brand

    On Agency and Scale the portal your client signs in to carries no platform name, and it can run on their own domain.
  • Bad news comes to you first

    When a workflow fails or goes quiet, the alert goes to you, never to your client, so you can fix it before anyone asks.
  • A limit never breaks a client

    A plan limit stops what you start, never what your client’s customers start. Forms keep collecting and portals stay up.
  • Every client is kept apart

    Each client is a workspace of its own, with its own records and its own encrypted keys.

How clients are kept apart, in detail, is on the security page.

Talk to us

Questions about fit, moving from another tool, or security: write to hello@thrum.run.

Thrum is cooking.

Get early access and you’ll be among the first in. Early members get a launch perk.