Starter
Create a record in Airtable when a new message comes in to Front
When a new message comes in to Front, create a record in Airtable.
Start the 14-day trial, then find it under Templates → Library. It installs into the client you choose, switched off, with its checklist.
Every step, in order
When it happens in the first app, the step runs in the second, with the client’s own account.
- A new message comes in
- An inbound message in any shared inbox, checked every 5 minutes. The token needs events read access.
- Create a record
- Add one row to a table. Field names must match the table’s columns.
- Starts whenA new message comes in
Front
- App stepCreate a record
Airtable
What each client fills in
- Airtable: Base ID
- From the base’s URL: airtable.com/appXXXX/…
- Airtable: Table
- For example Leads
The accounts it needs
Each is the client’s own, stored encrypted and never copied between clients. Until one is added the client’s checklist shows it, and nothing runs.
In the client’s Front: Settings → Developers → API tokens → Create API token with the Shared resources namespace and the Read and Write permissions (Write for the contact step, Read for the triggers, which list events).
airtable.com/create/tokens → Create token → scopes data.records:write and data.records:read (lookups and the triggers) → add the client’s base → copy the token.
After you install it
It lands switched off. The client’s checklist holds exactly this:
- Connect the client’s Front, for “A new message comes in”
- Connect the client’s Airtable, for “Create a record”
- Fill in Airtable: Base ID (From the base’s URL: airtable.com/appXXXX/…)
- Fill in Airtable: Table (For example Leads)
- Match Airtable’s fields to the client’s own: Subject, Status, From their address, When Unix time
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Thrum is cooking.
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