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Post a message in Discord when a conversation is closed (archived) in Front

When a conversation is closed (archived) in Front, post a message in Discord.

Use this templateBrowse the library

Start the 14-day trial, then find it under Templates → Library. It installs into the client you choose, switched off, with its checklist.

Steps
1
Client fills in
0
Accounts
2
Starts
A conversation is closed (archived) in Front, within 5 minutes

UsesBeta

Every step, in order

When it happens in the first app, the step runs in the second, with the client’s own account.

A conversation is closed (archived)
A conversation archived, checked every 5 minutes.
Post a message
Post to the channel the webhook belongs to.
  1. Starts whenA conversation is closed (archived)
  2. App stepPost a message

What each client fills in

Nothing. It needs only the accounts it connects to.

The accounts it needs

Each is the client’s own, stored encrypted and never copied between clients. Until one is added the client’s checklist shows it, and nothing runs.

  • Front

    In the client’s Front: Settings → Developers → API tokens → Create API token with the Shared resources namespace and the Read and Write permissions (Write for the contact step, Read for the triggers, which list events).

  • In the client’s Discord server: Server Settings → Integrations → Webhooks → New Webhook → pick the channel → Copy Webhook URL.

After you install it

It lands switched off. The client’s checklist holds exactly this:

  1. Connect the client’s Front, for “A conversation is closed (archived)”
  2. Connect the client’s Discord, for “Post a message”

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