Create a record in Airtable when a conversation is closed (archived) in Front

What each client fills in

Airtable: Base ID

From the base’s URL: airtable.com/appXXXX/…

Airtable: Table

For example Leads

The accounts it needs

Each is the client’s own, stored encrypted and never copied between clients. Until one is added the client’s checklist shows it, and nothing runs.

• Front

  In the client’s Front: Settings → Developers → API tokens → Create API token with the Shared resources namespace and the Read and Write permissions (Write for the contact step, Read for the triggers, which list events).

• Airtable

  airtable.com/create/tokens → Create token → scopes data.records:write and data.records:read (lookups and the triggers) → add the client’s base → copy the token.

After you install it

It lands switched off. The client’s checklist holds exactly this:

1. Connect the client’s Front, for “A conversation is closed (archived)”
2. Connect the client’s Airtable, for “Create a record”
3. Fill in Airtable: Base ID (From the base’s URL: airtable.com/appXXXX/…)
4. Fill in Airtable: Table (For example Leads)
5. Match Airtable’s fields to the client’s own: Subject, Status, From their address, When Unix time