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Brevo

Create a lead in Intercom when a contact’s details change in Brevo

When a contact’s details change in Brevo, create a lead in Intercom.

Use this templateBrowse the library

Start the 14-day trial, then find it under Templates → Library. It installs into the client you choose, switched off, with its checklist.

Steps
1
Client fills in
0
Accounts
2
Starts
A contact’s details change in Brevo, within seconds

UsesBeta

Every step, in order

When it happens in the first app, the step runs in the second, with the client’s own account.

A contact’s details change
A contact edited in Brevo, within seconds.
Create a lead
A new lead (a contact who is not yet a user).
  1. Starts whenA contact’s details change
  2. App stepCreate a lead

What each client fills in

Nothing. It needs only the accounts it connects to.

The accounts it needs

Each is the client’s own, stored encrypted and never copied between clients. Until one is added the client’s checklist shows it, and nothing runs.

  • Brevo

    In the client’s Brevo: account menu → SMTP & API → API Keys → Generate a new API key.

  • In the client’s Intercom: Settings → Integrations → Developer Hub → New app (for their own workspace, no review) → Authentication → copy the access token. The conversation trigger needs the app to be allowed to read conversations.

After you install it

It lands switched off. The client’s checklist holds exactly this:

  1. Connect the client’s Brevo, for “A contact’s details change”
  2. Connect the client’s Intercom, for “Create a lead”

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