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Brevo

Connector · CRM and email lists

Brevo, in every client’s workflows.

Add or update a contact, send an email, or start when a new contact is added, with the client’s own Brevo account.

Triggers
3start a workflow
Actions
2steps in a workflow

Start a workflow when something happens in BrevoBeta

By webhook where Brevo sends one, by checking where it does not. A webhook is checked once a day to see it is still on, and if Brevo turns it off the alert carries a Reconnect button.

  • A new contact is addedPolledA contact created in Brevo, checked every 15 minutes.
  • A contact joins a listWebhookA contact added to the list you choose (a signup form, an import), within seconds.
  • A contact’s details changeWebhookA contact edited in Brevo, within seconds.

Do it in Brevo

A step with its own fields: values from the run go in by name, and what Brevo answers is there for the next step.

  • Add or update a contactCreates the contact, or updates the one with this email.
  • Send an emailA plain-text transactional email from a sender verified in Brevo.

Connect the client’s Brevo

On the client’s page in Thrum: Add credential, type Brevo API key.

In the client’s Brevo: account menu → SMTP & API → API Keys → Generate a new API key.

The key is stored encrypted and bound to that client: another client’s workflow cannot use it, and no template or pack copies it.

Brevo’s API documentation

Watched like everything else

When Brevo stops answering or refuses the client’s key, you hear about it, and your client does not.

A failing request
Tried 3 times, 5 seconds apart and doubling, only for errors a retry can fix
A service that asks for a pause
Given it, up to an hour
Requests at once, per account
2, per worker; the rest wait their turn
Timeout
15 seconds, unless the step sets its own
Private and internal addresses
Refused, on every redirect too
The client’s key
Encrypted, bound to the client, and kept out of every run record
A step that keeps failing
Marks the workflow Degraded and alerts you, not the client

Brevo and its logo are trademarks of their owner, used here only to say what Thrum works with; no endorsement is implied.

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