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Post a message in Discord when a ticket is solved (or reaches a status) in Zendesk

When a ticket is solved (or reaches a status) in Zendesk, post a message in Discord.

Start the 14-day trial, then find it under Templates → Library. It installs into the client you choose, switched off, with its checklist.

UsesBeta

Every step, in order

When it happens in the first app, the step runs in the second, with the client’s own account.

A ticket is solved (or reaches a status): A ticket moves to the status you choose, within seconds. Webhooks are made with an admin’s token.
Post a message: Post to the channel the webhook belongs to.

Nothing. It needs only the accounts it connects to.

Each is the client’s own, stored encrypted and never copied between clients. Until one is added the client’s checklist shows it, and nothing runs.

In the client’s Zendesk: Admin Center → Apps and integrations → APIs → Zendesk API → enable Token access → Add API token. The triggers make webhooks, which needs an admin’s email and token.
In the client’s Discord server: Server Settings → Integrations → Webhooks → New Webhook → pick the channel → Copy Webhook URL.

It lands switched off. The client’s checklist holds exactly this:

Get early access and you’ll be among the first in. Early members get a launch perk.