Starter
Send a template email in Postmark when a new contact is added in Intercom
When a new contact is added in Intercom, send a template email in Postmark.
Start the 14-day trial, then find it under Templates → Library. It installs into the client you choose, switched off, with its checklist.
- Steps
- 1
- Client fills in
- 2
- Accounts
- 2
- Starts
- A new contact is added in Intercom, within 5 minutes
UsesBeta
Every step, in order
When it happens in the first app, the step runs in the second, with the client’s own account.
- A new contact is added
- A lead or user created in Intercom (a chat, a form, an import), checked every 5 minutes.
- Send a template email
- An email from one of the client’s Postmark templates (a receipt, a booking confirmation), its variables filled from the run. The template must be on the server whose token this is.
- Starts whenA new contact is added
- App stepSend a template email
What each client fills in
- Postmark: From address
- For example hello@northside.example
- Postmark: Template alias
- Postmark → Templates → the template: its alias.
The accounts it needs
Each is the client’s own, stored encrypted and never copied between clients. Until one is added the client’s checklist shows it, and nothing runs.
In the client’s Intercom: Settings → Integrations → Developer Hub → New app (for their own workspace, no review) → Authentication → copy the access token. The conversation trigger needs the app to be allowed to read conversations.
Postmark → the client’s server → API Tokens → copy the Server API token. The From address must be a confirmed sender signature or on a verified domain.
After you install it
It lands switched off. The client’s checklist holds exactly this:
- Connect the client’s Intercom, for “A new contact is added”
- Connect the client’s Postmark, for “Send a template email”
- Fill in Postmark: From address (For example hello@northside.example)
- Fill in Postmark: Template alias (Postmark → Templates → the template: its alias)
Related templates
- Starter
Airtable
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Post a message in Discord when a record is added in AirtableWhen a record is added in Airtable, post a message in Discord. Post to the channel the webhook belongs to.1 step - StarterAirtableSend an email in Postmark when a record is added in AirtableWhen a record is added in Airtable, send an email in Postmark. Plain-text email from a verified sender.1 step
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