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Post a message in Discord when a support ticket is opened in HubSpot

When a support ticket is opened in HubSpot, post a message in Discord.

Start the 14-day trial, then find it under Templates → Library. It installs into the client you choose, switched off, with its checklist.

UsesBeta

Every step, in order

When it happens in the first app, the step runs in the second, with the client’s own account.

A support ticket is opened: A ticket created in HubSpot, checked every 5 minutes. The token needs the tickets scope.
Post a message: Post to the channel the webhook belongs to.

Nothing. It needs only the accounts it connects to.

Each is the client’s own, stored encrypted and never copied between clients. Until one is added the client’s checklist shows it, and nothing runs.

In the client’s HubSpot: Settings → Integrations → Private Apps (Legacy apps) → Create → scopes crm.objects.contacts.write, and for the triggers crm.objects.contacts.read, crm.objects.deals.read and tickets → copy the access token. A private app needs no HubSpot review.
In the client’s Discord server: Server Settings → Integrations → Webhooks → New Webhook → pick the channel → Copy Webhook URL.

It lands switched off. The client’s checklist holds exactly this:

Get early access and you’ll be among the first in. Early members get a launch perk.