Create a deal in Pipedrive when a ticket is resolved (or closed) in Freshdesk

What each client fills in

Nothing. It needs only the accounts it connects to.

The accounts it needs

Each is the client’s own, stored encrypted and never copied between clients. Until one is added the client’s checklist shows it, and nothing runs.

• 

  In the client’s Freshdesk: profile picture → Profile settings → View API key.

• 

  In the client’s Pipedrive: your avatar → Personal preferences → API → copy the token.

After you install it

It lands switched off. The client’s checklist holds exactly this:

1. Connect the client’s Freshdesk, for “A ticket is resolved (or closed)”
2. Connect the client’s Pipedrive, for “Create a deal”