Add or update a contact in Brevo when someone cancels a meeting in Calendly

When someone cancels a meeting in Calendly, add or update a contact in Brevo.

Start the 14-day trial, then find it under Templates → Library. It installs into the client you choose, switched off, with its checklist.

UsesBeta

Every step, in order

When it happens in the first app, the step runs in the second, with the client’s own account.

Someone cancels a meeting: A booking canceled on the account’s Calendly, within seconds. A reschedule is a cancel and a new booking; skip those with the toggle.
Add or update a contact: Creates the contact, or updates the one with this email.

Nothing to fill in. It needs the accounts it connects to, set up as its checklist says.

Each is the client’s own, stored encrypted and never copied between clients. Until one is added the client’s checklist shows it, and nothing runs.

Calendly
In the client’s Calendly: Integrations & apps → API and webhooks → Personal access tokens → Generate new token, with the scopes scheduling_links:write (booking links) and, for the triggers, users:read, webhooks:read and webhooks:write. A token made before Calendly introduced scopes keeps full access.
Brevo
In the client’s Brevo: account menu → SMTP & API → API Keys → Generate a new API key.

It lands switched off. The client’s checklist holds exactly this:

Connect the client’s Calendly, for “Someone cancels a meeting”
Connect the client’s Brevo, for “Add or update a contact”
Confirm with the client: The client’s Calendly is on a paid plan (Standard, Teams or Enterprise): Calendly sends webhook events only on those.

Get early access and you’ll be among the first in. Early members get a launch perk.