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Form template · B2B software (SaaS)

SaaS customer feedback (NPS)

One question and a comment. Every answer is read by the product team.

Kind of form
Feedback
Look
Dark
Questions
6
Required
3

Start the 14-day trial, then choose SaaS customer feedback (NPS) under Form templates. Every field, word and colour can be changed.

The SaaS customer feedback (NPS) template rendered as a live form, mixed grid layout: How likely are you to recommend us?.
How this form looks to a customer.

The same form, in 6 layouts

Same questions, same words. Pick the arrangement that suits the page it sits on; the layout can be changed later too.

The fields

6 questions. Keep it short: every field is something a person has to answer.

Fields in the SaaS customer feedback (NPS) template
QuestionTypeRequired
Full nameShort textYes
EmailEmailYes
Phone numberPhoneNo
What is the one thing we should improve?Long textNo
How likely are you to recommend us? (0 = not at all, 10 = certainly)0 · 1 · 2 · 3 · 4 · 5 · 6 · 7 · 8 · 9 · 10Multiple choiceYes
CompanyShort textNo

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