Starter
Create an item in monday.com when a payment fails in Stripe
When a payment fails in Stripe, create an item in monday.com.
Start the 14-day trial, then find it under Templates → Library. It installs into the client you choose, switched off, with its checklist.
Every step, in order
When it happens in the first app, the step runs in the second, with the client’s own account.
- A payment fails
- A Stripe invoice payment attempt declined, or no card on file, within seconds. Once per attempt: Smart Retries can fire it again for the same invoice. The restricted key needs Webhook Endpoints: write.
- Create an item
- An item on a board, named. Columns are set on the board’s defaults.
- Starts whenA payment fails
- App stepNamed after the customer
What each client fills in
- monday.com: Board ID
- For example the number in the board’s URL
The accounts it needs
Each is the client’s own, stored encrypted and never copied between clients. Until one is added the client’s checklist shows it, and nothing runs.
In the client’s Stripe dashboard: Developers → API keys → Create restricted key. Give it only what the steps need: Customers write, Payment Links write, Prices read, Invoices write, and Webhook Endpoints write for the triggers. Leave “IP access” empty: Thrum has no fixed addresses, so a key locked to IPs fails every call.
In the client’s monday.com: avatar → Developers → My access tokens → Show → copy.
After you install it
It lands switched off. The client’s checklist holds exactly this:
- Connect the client’s Stripe, for “A payment fails”
- Connect the client’s monday.com, for “Create an item”
- Fill in monday.com: Board ID (For example the number in the board’s URL)
Related templates
- PackB2B software (SaaS)Product-led software company packA product-led software company lets customers sign up and try the product themselves, so the product, not a salesperson, does most of the converting.
4 workflows · 16 steps · 8 apps
- PackCoachingGroup-program coach packA group-program coach sells a cohort programme with enrolment and shared sessions instead of one-to-one hours.
3 workflows · 10 steps · 5 apps
- PackMarketing agencySEO agency packAn SEO agency sells a long monthly retainer, because organic results build slowly.
3 workflows · 10 steps · 7 apps
Thrum is cooking.
Get early access and you’ll be among the first in. Early members get a launch perk.