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Update a subscriber in Mailchimp when a payment fails in Stripe

When a payment fails in Stripe, update a subscriber in Mailchimp.

Start the 14-day trial, then find it under Templates → Library. It installs into the client you choose, switched off, with its checklist.

Steps
1
Client fills in
1
Accounts
2
Starts
A payment fails in Stripe, within seconds

UsesBeta

Every step, in order

When it happens in the first app, the step runs in the second, with the client’s own account.

A payment fails
A Stripe invoice payment attempt declined, or no card on file, within seconds. Once per attempt: Smart Retries can fire it again for the same invoice. The restricted key needs Webhook Endpoints: write.
Update a subscriber
Change a subscriber’s status or merge fields, found by email. Fields left empty keep their value.
  1. Starts whenA payment fails
  2. App stepUpdate a subscriber

What each client fills in

Mailchimp: Audience ID
For example Audience → Settings → Audience name and defaults

The accounts it needs

Each is the client’s own, stored encrypted and never copied between clients. Until one is added the client’s checklist shows it, and nothing runs.

  • In the client’s Stripe dashboard: Developers → API keys → Create restricted key. Give it only what the steps need: Customers write, Payment Links write, Prices read, Invoices write, and Webhook Endpoints write for the triggers. Leave “IP access” empty: Thrum has no fixed addresses, so a key locked to IPs fails every call.

  • In the client’s Mailchimp: Profile → Extras → API keys → Create A Key. The server prefix is the part after the dash (us21).

After you install it

It lands switched off. The client’s checklist holds exactly this:

  1. Connect the client’s Stripe, for “A payment fails”
  2. Connect the client’s Mailchimp, for “Update a subscriber”
  3. Fill in Mailchimp: Audience ID (For example Audience → Settings → Audience name and defaults)

Thrum is cooking.

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