Starter

Add or update a contact in HubSpot when a payment fails in Stripe

When a payment fails in Stripe, add or update a contact in HubSpot.

Start the 14-day trial, then find it under Templates → Library. It installs into the client you choose, switched off, with its checklist.

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Every step, in order

When it happens in the first app, the step runs in the second, with the client’s own account.

A payment fails: A Stripe invoice payment attempt declined, or no card on file, within seconds. Once per attempt: Smart Retries can fire it again for the same invoice. The restricted key needs Webhook Endpoints: write.
Add or update a contact: Creates the contact, or updates the one with this email. A lead who submits twice is one contact.

Nothing. It needs only the accounts it connects to.

Each is the client’s own, stored encrypted and never copied between clients. Until one is added the client’s checklist shows it, and nothing runs.

In the client’s Stripe dashboard: Developers → API keys → Create restricted key. Give it only what the steps need: Customers write, Payment Links write, Prices read, Invoices write, and Webhook Endpoints write for the triggers. Leave “IP access” empty: Thrum has no fixed addresses, so a key locked to IPs fails every call.
In the client’s HubSpot: Settings → Integrations → Private Apps (Legacy apps) → Create → scopes crm.objects.contacts.write, and for the triggers crm.objects.contacts.read, crm.objects.deals.read and tickets → copy the access token. A private app needs no HubSpot review.

It lands switched off. The client’s checklist holds exactly this:

Get early access and you’ll be among the first in. Early members get a launch perk.