Create a record in Airtable when a payment fails in Stripe

When a payment fails in Stripe, create a record in Airtable.

Start the 14-day trial, then find it under Templates → Library. It installs into the client you choose, switched off, with its checklist.

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Every step, in order

When it happens in the first app, the step runs in the second, with the client’s own account.

A payment fails: A Stripe invoice payment attempt declined, or no card on file, within seconds. Once per attempt: Smart Retries can fire it again for the same invoice. The restricted key needs Webhook Endpoints: write.
Create a record: Add one row to a table. Field names must match the table’s columns.

Each is the client’s own, stored encrypted and never copied between clients. Until one is added the client’s checklist shows it, and nothing runs.

In the client’s Stripe dashboard: Developers → API keys → Create restricted key. Give it only what the steps need: Customers write, Payment Links write, Prices read, Invoices write, and Webhook Endpoints write for the triggers. Leave “IP access” empty: Thrum has no fixed addresses, so a key locked to IPs fails every call.
Airtable
airtable.com/create/tokens → Create token → scopes data.records:write and data.records:read (lookups and the triggers) → add the client’s base → copy the token.

It lands switched off. The client’s checklist holds exactly this:

Connect the client’s Stripe, for “A payment fails”
Connect the client’s Airtable, for “Create a record”
Fill in Airtable: Base ID (From the base’s URL: airtable.com/appXXXX/…)
Fill in Airtable: Table (For example Leads)
Match Airtable’s fields to the client’s own: Their email, Their name, Their phone, Amount due in cents

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