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TelegramSend a message in Telegram when a new contact is added in Intercom
When a new contact is added in Intercom, send a message in Telegram.
Start the 14-day trial, then find it under Templates → Library. It installs into the client you choose, switched off, with its checklist.
- Steps
- 1
- Client fills in
- 1
- Accounts
- 2
- Starts
- A new contact is added in Intercom, within 5 minutes
UsesBeta
Every step, in order
When it happens in the first app, the step runs in the second, with the client’s own account.
- A new contact is added
- A lead or user created in Intercom (a chat, a form, an import), checked every 5 minutes.
- Send a message
- Message a chat, group or channel the bot is in.
- Starts whenA new contact is added
- App stepSend a messageTelegram
What each client fills in
- Telegram: Chat ID
- For example -1001234567890 or @channel
The accounts it needs
Each is the client’s own, stored encrypted and never copied between clients. Until one is added the client’s checklist shows it, and nothing runs.
In the client’s Intercom: Settings → Integrations → Developer Hub → New app (for their own workspace, no review) → Authentication → copy the access token. The conversation trigger needs the app to be allowed to read conversations.
In Telegram, message @BotFather → /newbot → copy the token. Add the bot to the client’s group, or have the client message it once.
After you install it
It lands switched off. The client’s checklist holds exactly this:
- Connect the client’s Intercom, for “A new contact is added”
- Connect the client’s Telegram, for “Send a message”
- Fill in Telegram: Chat ID (For example -1001234567890 or @channel)
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