Create a task in ClickUp when a ticket is resolved (or closed) in Freshdesk

What each client fills in

ClickUp: List ID

For example from the list’s URL

The accounts it needs

Each is the client’s own, stored encrypted and never copied between clients. Until one is added the client’s checklist shows it, and nothing runs.

• 

  In the client’s Freshdesk: profile picture → Profile settings → View API key.

• 

  In the client’s ClickUp: avatar → Settings → Apps → API Token → Generate.

After you install it

It lands switched off. The client’s checklist holds exactly this:

1. Connect the client’s Freshdesk, for “A ticket is resolved (or closed)”
2. Connect the client’s ClickUp, for “Create a task”
3. Fill in ClickUp: List ID (For example from the list’s URL)