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Add or update a contact in ActiveCampaign when someone cancels a meeting in Calendly

When someone cancels a meeting in Calendly, add or update a contact in ActiveCampaign.

Start the 14-day trial, then find it under Templates → Library. It installs into the client you choose, switched off, with its checklist.

Steps
1
Client fills in
0
Accounts
2
Starts
Someone cancels a meeting in Calendly, within seconds

Every step, in order

When it happens in the first app, the step runs in the second, with the client’s own account.

Someone cancels a meeting
A booking canceled on the account’s Calendly, within seconds. A reschedule is a cancel and a new booking; skip those with the toggle.
Add or update a contact
Creates the contact, or updates the one with this email.
  1. Starts whenSomeone cancels a meeting
  2. App stepAdd or update a contact

What each client fills in

Nothing to fill in. It needs the accounts it connects to, set up as its checklist says.

The accounts it needs

Each is the client’s own, stored encrypted and never copied between clients. Until one is added the client’s checklist shows it, and nothing runs.

  • Calendly

    In the client’s Calendly: Integrations & apps → API and webhooks → Personal access tokens → Generate new token, with the scopes scheduling_links:write (booking links) and, for the triggers, users:read, webhooks:read and webhooks:write. A token made before Calendly introduced scopes keeps full access.

  • ActiveCampaign

    In the client’s ActiveCampaign: Settings → Developer → copy the URL and the Key.

After you install it

It lands switched off. The client’s checklist holds exactly this:

  1. Connect the client’s Calendly, for “Someone cancels a meeting”
  2. Connect the client’s ActiveCampaign, for “Add or update a contact”
  3. Confirm with the client: The client’s Calendly is on a paid plan (Standard, Teams or Enterprise): Calendly sends webhook events only on those.

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