Playbook · Hair salons and barbershops
Review request for hair salons and barbershops on Square
Two hours after every job, ask the customer for a review; a week later, ask who else they know.
Start the 14-day trial, then find it under Templates → Library. It installs into the client you choose, switched off, with its checklist.
- Steps
- 4
- Client fills in
- 3
- Accounts
- 2
- Starts
- From a form, within seconds
Uses
Every step, in order
Branches show each arm; a step indented under one runs only on that arm. The words are the template’s own, and the client’s fields fill them in.
Why this workflow
Reviews come from asking, and asking depends on someone remembering at the right moment, which is the moment the owner is already on the next job. A timed ask after every job, to every customer, builds the review count without ever choosing who is asked: Google treats screening customers before asking as review gating and can strip a business’s reviews for it.
- Starts whenA form is sent
- Wait · 2 hoursLet the job settle
- TextAsk for a review
- Wait · 7 daysWait a week
- EmailAsk who else they know
What each client fills in
- Business name
- How messages sign off.
- Review link
- The page where a customer leaves a public review.
- Booking link
- Where a customer picks a time.
The accounts it needs
Each is the client’s own, stored encrypted and never copied between clients. Until one is added the client’s checklist shows it, and nothing runs.
After you install it
It lands switched off. The client’s checklist holds exactly this:
- Pick the client’s form that starts it
- Connect the client’s Twilio (SMS), for “Ask for a review”
- Connect the client’s Resend (email), for “Ask who else they know”
- Fill in Business name (How messages sign off)
- Fill in Review link (The page where a customer leaves a public review)
- Fill in Booking link (Where a customer picks a time)
Related templates
- PackHair salons and barbershopsBooth-rental stylist packEach stylist rents a chair and keeps their own book of clients, often on their own booking account.
Google Sheets4 workflows · 39 steps · 3 apps - PackHair salons and barbershopsBarbershop stylist packA barbershop stylist’s work is short, frequent cuts and walk-ins, with much of the booking on barber-focused apps.
Google Sheets
Telegram4 workflows · 33 steps · 5 apps - PlaybookPersonal trainingReview request for personal trainersThe same playbook, written for personal training.4 steps · 2 apps
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